Shipping policy

SHIPPING POLICY

1. Introduction
Thank you for shopping with Intelliag. We are committed to delivering your order accurately, in good condition, and always on time.

2. Order Processing Time
All orders are processed within 1-2 business days. Orders are not shipped or delivered on weekends or Austrian public holidays. If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery.

3. Shipping Rates & Delivery Estimates
Shipping charges for your order will be calculated and displayed at checkout.

• Standard Shipping: [Rate] – Estimated delivery in [3-5 business days].
• Expedited Shipping: [Rate] – Estimated delivery in [1-2 business days].
• Overnight Shipping: [Rate] – Next-day delivery available for orders placed before [time].

4. Shipment Confirmation & Order Tracking
You will receive a Shipment Confirmation email once your order has shipped, containing your tracking number(s). The tracking number will be active within [24 hours].

5. Customs, Duties, and Taxes
Intelliag is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).

6. Damages
Intelliag is not liable for any products damaged or lost during shipping. If you received your order damaged, please contact the shipment carrier or our support team directly to file a claim. Please save all packaging materials and damaged goods before filing a claim.

7. International Shipping Policy
We currently do/do not ship outside Australia. If applicable, provide information about international shipping.

8. Returns Policy
For information about returns, please refer to our Return and Refund Policy (you will find this on our website under Policies)

Contact Information
For more information, please contact us at:

Intelliag
8 Rose Street BURONGA NSW 2739
admin@intelliag.com.au
Phone: 0409 359 231